Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Thunderbird duplicates, triplicates messages in Sent Folder how to stop?

more options

Thunderbird duplicates, then triplicates then quads... etc until I have hundreds of duplicate messages in the Sent folder. This only happens with 4 messages. I delete the dups, compact folders, close but when I open Thunderbird at least half dozen dups of these four messages appear. I deleted them multiple times, deleted them from trash, still not help. The do not appear in my email server. The put copies in sent folder under user account settings is unchecked. HELP very frustrating.

Thunderbird duplicates, then triplicates then quads... etc until I have hundreds of duplicate messages in the Sent folder. This only happens with 4 messages. I delete the dups, compact folders, close but when I open Thunderbird at least half dozen dups of these four messages appear. I deleted them multiple times, deleted them from trash, still not help. The do not appear in my email server. The put copies in sent folder under user account settings is unchecked. HELP very frustrating.

Tutte le risposte (5)

more options

Check your email filters setup, perhaps there is a condition that causes a loop of copying emails.

more options

Thank you for responding. I have no filters on my emails

more options

Copy the mails to another folder delete everything in the mail folder and then compact.

You could copy the mails back from another folder after the compact

more options

Copied all "Sent" mail to another folder. Deleted everything in the Sent folder. Compacted mail boxes - all mail boxes. Moved mail that was copied in first step back to the sent mail folder. Closed machine. Reopened the next day and all the duplicates, triplicates, were back... So as good as the suggestion it didn't work. Thank you for the thoughts

more options

Another place you could look at is email forwarding options, perhaps you or someone with access to the account has setup forwarding conditions at the server level? This could also explain the loop in copying, etc.