Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Sorry. We’ve locked your account.

  • 2 risposte
  • 1 ha questo problema
  • 12 visualizzazioni
  • Ultima risposta di cor-el

csuttles
csuttles
more options

I recently switched from google chrome to firefox and have been trying to set up Firefox Sync.

I get the following message after creating a Firefox Sync account.

"Sorry. We’ve locked your account. The confirmation email we sent to csuttles@triggeredstudios.com was returned and we’ve locked your account to protect your Firefox data."

The email is total valid, I can send a receive emails to and from it without issue.

My email address is a custom hosted domain using tutanota.

I recently switched from google chrome to firefox and have been trying to set up Firefox Sync. I get the following message after creating a Firefox Sync account. "Sorry. We’ve locked your account. The confirmation email we sent to csuttles@triggeredstudios.com was returned and we’ve locked your account to protect your Firefox data." The email is total valid, I can send a receive emails to and from it without issue. My email address is a custom hosted domain using tutanota.

Tutte le risposte (2)

csuttles
csuttles Utente che ha posto la domanda
more options

I was also able to successfully create this support account using the exact same email address and verify it AFTER having this issue with Firefox Sync.

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Check :