Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

reset sync account

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di user1536777

user1536777
user1536777
more options

hi,

i had my sync account logged in on one of my pcs and i would like to merge the tabs from another pc

but i realize i do not remember the password anymore

i've tried to disconnect the account and reset the password but i get an error message when it tries to reset

i am ok with losing th data but i just want to be sure that my account can be accessed by me; currently i would like to be able to reset it's password (the account email is the same as the support forum account mail i used)

please advise


thank you!

hi, i had my sync account logged in on one of my pcs and i would like to merge the tabs from another pc but i realize i do not remember the password anymore i've tried to disconnect the account and reset the password but i get an error message when it tries to reset i am ok with losing th data but i just want to be sure that my account can be accessed by me; currently i would like to be able to reset it's password (the account email is the same as the support forum account mail i used) please advise thank you!

Soluzione scelta

There's been a problem with Sync services and/or Firefox Accounts on Sat 08-18 US time zones which seems to have started just after midnight in the Central time zone. That problem seems to be gone now.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

Shadow110
Shadow110
more options

If you do not remember you can follow directions for resetting. Note will loose all the information.

the-edmeister
the-edmeister
  • Moderator
more options

Soluzione scelta

There's been a problem with Sync services and/or Firefox Accounts on Sat 08-18 US time zones which seems to have started just after midnight in the Central time zone. That problem seems to be gone now.

user1536777
user1536777 Utente che ha posto la domanda
more options

Indeed, tried again today and it work from the first try!

Thank you very much for notifying me of the outage, it seems this was it!

Much appreciated!