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Why doesn't my sent emails go to my sent Folder?

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Eckertb
Eckertb
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When I send an email it does not appear in my sent folder. it is an empty folder even though I have sent many emails.

When I send an email it does not appear in my sent folder. it is an empty folder even though I have sent many emails.

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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If you are talking about an IMAP mail account:

  • Right click on 'Imap mail account name in Folder Pane and select 'Subscribe'.
  • Select the name of the server 'Sent' folder which may be called something similar like 'Sent Items' or 'Sent Mail'.
  • click on 'Subscribe'
  • click on 'OK'

Now check to see if your imap mail account is set up to use that server sent folder.

  • Right click on 'Imap mail account name in Folder Pane and select 'Settings'.
  • Select 'Copies & Folders' for the account.
  • select 'Place a copy in' :
  • Select 'Other' and choose the server Sent/Sent Items folder for that account.
  • click on 'OK

Restart Thunderbird.