My firefox crashed and I re-installed it. Now it says one copy of firefox already running and the software does not open
My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software.
I checked and removed all firefox documents and re-installed but the same problem occurs.
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What's your computer system and Firefox version?
Reboot the computer. Is the problem still there?
Mac OS X Yosemite 10.10.5
rebooted. no help. have attached a screenshot of the error
From the time you booted up, describe what you did that lead up to the error message.
Hello dushyantchopra,
Would you please take a look at this :
https://www.basezap.com/cant-open-firefox-because-a-copy-of-firefox-is-already-open-mac/
And also :
Does that help ?
I tried this, but could not find firefox running in the activity monitor.
I re-installed firefox and tried to open it. Got the same error message
Did you do a clean install? (Removing all program folders)
Yup I removed everything