Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Normal procedure doesn't clear cookies/site data. How to remove remaining MB?

  • 3 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di FredMcD

more options

I open Firefox after starting my computer. Go to Options > Privacy & Security > Clear History > Everything (with ALL options selected) > Clear Now It appears to clear the history Go to Options > Privacy & Security > Cookies and Site Data > Clear Data > Check Cached Web Content (27.6 MB) > Clear It appears to clear the cookies and data HOWEVER, the Privacy & Security page still indicates 27.6 MB remain cached as shown in the attached image I do not have any sites listed in Manage Data or Manage Permissions How can I remove this remain 27.6 MB? Thanks in advance for any advice. Cheers HelpaNoob

I open Firefox after starting my computer. Go to Options > Privacy & Security > Clear History > Everything (with ALL options selected) > Clear Now It appears to clear the history Go to Options > Privacy & Security > Cookies and Site Data > Clear Data > Check Cached Web Content (27.6 MB) > Clear It appears to clear the cookies and data HOWEVER, the Privacy & Security page still indicates 27.6 MB remain cached as shown in the attached image I do not have any sites listed in Manage Data or Manage Permissions How can I remove this remain 27.6 MB? Thanks in advance for any advice. Cheers HelpaNoob
Immagini allegate

Soluzione scelta

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.


https://addons.mozilla.org/en-US/firefox/addon/empty-cache-button/ Empty Cache Button by mvm Cache clearing made easy. One click.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

more options

Soluzione scelta

Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above, and remove the folder.


https://addons.mozilla.org/en-US/firefox/addon/empty-cache-button/ Empty Cache Button by mvm Cache clearing made easy. One click.

more options

That did the trick! Thank you for the quick response. Cheers

more options

Glad to help. Safe Surfing.