Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Facebook buttons don't work in new design

  • 5 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di Eve

Jess
Jess
more options

Hi! So bit more that week ago I switched to new fb's design and buttons on site stopped working. I can't create new posts, clicking "see more" does nothing. I can press links and see pictures/video but not close it. Also somehow sometimes it suddenly all works but, like, for a minute and then stops again. I think all scripted stuff doesn't work?

I use Firefox 75.0 (64-bit) on Win10. I checked other browser and it works fine there so it's FF's problem. Restart with disabled addons; deleting cache and cookies; disabling antivirus with firewall - did nothing.

Anyone knows how to fix it?

Hi! So bit more that week ago I switched to new fb's design and buttons on site stopped working. I can't create new posts, clicking "see more" does nothing. I can press links and see pictures/video but not close it. Also somehow sometimes it suddenly all works but, like, for a minute and then stops again. I think all scripted stuff doesn't work? I use Firefox 75.0 (64-bit) on Win10. I checked other browser and it works fine there so it's FF's problem. Restart with disabled addons; deleting cache and cookies; disabling antivirus with firewall - did nothing. Anyone knows how to fix it?

Tutte le risposte (5)

Eve
Eve
more options

Hmm, FB works with the new design on my FF75, so it is likely something on your end, but you've already tried safe mode and the other things...

What is your tracking protection set to?

Jess
Jess Utente che ha posto la domanda
more options

It's 'Standard'. And I had it on 74 too, updating apparently didn't help as I hoped.

Modificato da Jess il

Eve
Eve
more options

I'm loathe to suggest refreshing since it seems to get me some flak but you've tried everything else...


The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

WARNING: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information. NOTE: If you're using sync you can restore your add-ons and some settings.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.
Jess
Jess Utente che ha posto la domanda
more options

And refreshing didn't help either somehow. Is there anything else to try? Can completely reinstalling browser help or it's not that different from refreshing? It's weird how it's only site I have troubles with.

Eve
Eve
more options

I'll log it as a bug in our feedback for 75, very strange. Not sure what else we can do -- others might have suggestions though.