Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

I keep getting the same email over and over again from 5/9 and am receiving no new emails.

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di sfhowes

more options

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.

Hi, I keep getting the same email from 5/9 every time I open up Thunderbird and do not receive any other emails. I can access my emails on my phone but not on my pc so I know it has something to do with Thunderbird. I have been using Thunderbird for over two years on this same pc and then two days ago this started happening. I have not added anything new (including antivirus programs). I did go in and delete the previous popstate.dat files. There were four, one that said popstate.dat, popstate-1.dat, popstate-1.dat.msf and the one I left. You can see my email folder below: Thanks for any help.
Immagini allegate

Tutte le risposte (1)

more options

Open the account in webmail and delete the offending message, and empty Trash and Spam/Bulk.

https://support.mozilla.org/en-US/questions/1158670