Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Unable to Update Firefox

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di cor-el

more options

So I keep getting a little message when I open Firefox saying that there is an update available, however, when I click update it says applying update and then just stays there with a spinning wheel. This has happened multiple times so I am stuck at 76.0.1 (64-bit) right now.

So I keep getting a little message when I open Firefox saying that there is an update available, however, when I click update it says applying update and then just stays there with a spinning wheel. This has happened multiple times so I am stuck at 76.0.1 (64-bit) right now.

Tutte le risposte (1)

more options

Note that current is 77.0.1, so with a Firefox 76 version you are behind on updates.

If there is a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Images file to the desktop Firefox 77.0.1:

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.