Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Download from mail server stuck on one message

  • 2 risposte
  • 1 ha questo problema
  • 5 visualizzazioni
  • Ultima risposta di Roofcat

Roofcat
Roofcat
more options

The last e-mail I was able to download to my Thunderbird desktop e-mail client was on 7/7/2020 at 1140 EDT. I am using an ACER M3970 with Windows 10 Home. The aforementioned e-mail would normally have been moved by Thunderbird to the "Trash" folder, but I suspect the process was somehow interrupted. Consequently, whenever I open the application, or it is open already and checking for new mail, it simply downloads the same message over and over again. Is the application corrupted? Do I have to reinstall the whole thing or simply create a fresh profile? My husband has his own profile, which is functioning properly. Thanks in advance for any help.

The last e-mail I was able to download to my Thunderbird desktop e-mail client was on 7/7/2020 at 1140 EDT. I am using an ACER M3970 with Windows 10 Home. The aforementioned e-mail would normally have been moved by Thunderbird to the "Trash" folder, but I suspect the process was somehow interrupted. Consequently, whenever I open the application, or it is open already and checking for new mail, it simply downloads the same message over and over again. Is the application corrupted? Do I have to reinstall the whole thing or simply create a fresh profile? My husband has his own profile, which is functioning properly. Thanks in advance for any help.

Soluzione scelta

Open the account in webmail and delete the repeating message:

https://support.mozilla.org/en-US/questions/993817

https://support.mozilla.org/en-US/questions/1158670

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Soluzione scelta

Open the account in webmail and delete the repeating message:

https://support.mozilla.org/en-US/questions/993817

https://support.mozilla.org/en-US/questions/1158670

Roofcat
Roofcat Utente che ha posto la domanda
more options

Thank you very much. Simple fix!