Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Barclays Bank

  • 4 risposte
  • 1 ha questo problema
  • 5 visualizzazioni
  • Ultima risposta di cor-el

more options

If I try and log onto my Barclays Bank account through Firefox I have started getting a message that your Browser has sent an unrecognised command. I then log on using Google Chrome and it goes into my account without problem. How can I log on as I used to via Firefox?

If I try and log onto my Barclays Bank account through Firefox I have started getting a message that your Browser has sent an unrecognised command. I then log on using Google Chrome and it goes into my account without problem. How can I log on as I used to via Firefox?

Soluzione scelta

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit

This issue can be caused by corrupted cookies


Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H.
In the search bar, enter the name of the site. Right-click on one of the listings and select
Forget About This Site.
This should remove all information, including any site settings

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (4)

more options

Are you still able to log in?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Dear Fred

I have logged on in Safe Mode but still have a problem. I can log onto Barclays Bank site but if I try and do something on the site I get a message that says "Your Browser sent a query this server could not understand" This has happened over the past month after many years of being OK. By logging on using Google Chrome there are no problems. Graham Richings

more options

Soluzione scelta

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit

This issue can be caused by corrupted cookies


Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H.
In the search bar, enter the name of the site. Right-click on one of the listings and select
Forget About This Site.
This should remove all information, including any site settings

more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file in the Firefox profile folder that stores the cookies got corrupted.

  • rename/remove cookies.sqlite (cookies.sqlite.old) and when present delete cookies.sqlite-shm and cookies.sqlite-wal in the Firefox profile folder with Firefox closed in case cookies.sqlite got corrupted.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.