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Cannot send email after reinstall of 68.10

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  • Ultima risposta di gcorsmeier

gcorsmeier
gcorsmeier
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I get the following message when trying to send email.

An error occurred while sending mail: The mail server sent an incorrect greeting: * OK IMAP4 server (InterMail vM.9.01.00.037.1 201-2473-137-122-172) ready Wed, 15 Jul 2020 22:24:58 +0000 (UTC).

Servers setting are correct per Time Warner Cable. I can receive email fine but cannot sent. I restarted with add ons disabled. Also reinstalled Thunderbird. Everything was working before but due to other problems the HD was reformatted and windows reloaded, plus Thunderbird.

I get the following message when trying to send email. An error occurred while sending mail: The mail server sent an incorrect greeting: * OK IMAP4 server (InterMail vM.9.01.00.037.1 201-2473-137-122-172) ready Wed, 15 Jul 2020 22:24:58 +0000 (UTC). Servers setting are correct per Time Warner Cable. I can receive email fine but cannot sent. I restarted with add ons disabled. Also reinstalled Thunderbird. Everything was working before but due to other problems the HD was reformatted and windows reloaded, plus Thunderbird.

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sfhowes
sfhowes
  • Top 10 Contributor
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What are your settings? According to their website, you should have mail.twc.com on port 587, connection security = none, authentication = password, transmitted insecurely, User Name = email address.

gcorsmeier
gcorsmeier Utente che ha posto la domanda
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That did not work. Here are TWC's local setting for my account. I verified with their support. Their webpage does list 2 servers but the problem still exists with port 587 and they did say to use 993. Also when I changed to no security I get a connection timed out message and could not receive any emails either.

https://www.spectrum.net/support/internet/spectrum-email-server-settings