Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

All Logins /passwords vanished - only showing Lockwise window

  • 1 risposta
  • 1 ha questo problema
  • 28 visualizzazioni
  • Ultima risposta di cor-el

more options

Ver - 81.0.1

All saved logins / passwords vanished - please help. Bookmarks are there but saved logins have disappeared.

Even Firefox password recovery tools are not helping. need immediate help.

Ver - 81.0.1 All saved logins / passwords vanished - please help. Bookmarks are there but saved logins have disappeared. Even Firefox password recovery tools are not helping. need immediate help.

Soluzione scelta

Did you make sure that you still use the same profile that has your logins and haven't switched to a new profile?

Do you still have a logins.json file in the profile folder that contains login data if you check this in an text editor ?

If that is the case then there might be a problem with the key file (key4.db) that stores the encryption key.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

more options

Soluzione scelta

Did you make sure that you still use the same profile that has your logins and haven't switched to a new profile?

Do you still have a logins.json file in the profile folder that contains login data if you check this in an text editor ?

If that is the case then there might be a problem with the key file (key4.db) that stores the encryption key.