Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can log into main account but master password doesn't work

tjm442
tjm442
more options

I'm trying to remove my master password but when I go to settings to remove it and enter the password (the one that works for my main account), the "OK" button is ghosted out and I can't click it.

In short, the password that gets me into the account that allows me to post on this site isn't the "master password" and I can't recover the "master password".

Thanks for the help!

I'm trying to remove my master password but when I go to settings to remove it and enter the password (the one that works for my main account), the "OK" button is ghosted out and I can't click it. In short, the password that gets me into the account that allows me to post on this site isn't the "master password" and I can't recover the "master password". Thanks for the help!

Tutte le risposte (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

The Master Password/Primary Password is purely local to each installation of Firefox. It is separate from your Firefox Account login and does not Sync to your other installations of Firefox.

More info: