Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Unable to log into Xfinity.com

  • 1 risposta
  • 1 ha questo problema
  • 17 visualizzazioni
  • Ultima risposta di FredMcD

more options

I am unable to log into xfinity.com. I can log into my account there on Chrome and Edge so the assumption is that it is a Firefox issue. I've cleared my cache, site data and cookies in Firefox but that didn't help. I've run an IPV6 test and scored 10/10.

Not sure what to do next.

Thanks for the help.

I am unable to log into xfinity.com. I can log into my account there on Chrome and Edge so the assumption is that it is a Firefox issue. I've cleared my cache, site data and cookies in Firefox but that didn't help. I've run an IPV6 test and scored 10/10. Not sure what to do next. Thanks for the help.

Tutte le risposte (1)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?