Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

sometimes no HD on Amazon Prime movies

  • 3 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di cor-el

user3790026
user3790026
more options

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

I get a message that HD is not available from Amazon Prime on some movies. Using Chrome or Edge I do not have that problem with the same movies. My equipment and HDMI cable is capable and I can play HD on other movies from Amazon Prime in HD on Firefox but not all movies. My internet speed is over 100mg.

Soluzione scelta

Right, something's wrong with a new Widevine version. This is a prioritized issue and some mitigations are being tested successfully on Nightly. I expect a dot release soon.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Soluzione scelta

Right, something's wrong with a new Widevine version. This is a prioritized issue and some mitigations are being tested successfully on Nightly. I expect a dot release soon.

aura98
aura98
more options

Hello, I'm having the issue for a while too! I've also had this issue in the past and it automatically started working. It seems Firefox's Widevine can be very unstable which is a bummer since this is my primary browser and all. I just might switch away from Firefox browser after all.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See:

  • 1705138 - Firefox 88 with Widevine CDM 4.10.2209.1 fails to playback encrypted content when license enforcing HDCPv1

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)