Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Your browser is being managed by your organization – but it’s just me

  • 5 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di lumigum

more options

I have a dual boot (Win 10 / Win 7) machine with the same problem on both, namely “Your browser is being managed by your organization” at the top of the “General” page of Settings. In Win 10 this makes me unable to uncheck the “Always check if Firefox is your default browser” box, whereas in Win 7 it leaves me unable to check the “Restore previous session” box. When I click on the message it shows the ImportEnterpriseRoots Policy Value as “true” even though I’ve changed the value to “false” in both OS’s. I also tried deleting the Mozilla key from HKEY_LOCAL_MACHINE\SOFTWARE\Policies in both cases, also to no avail. Of course I’m running Avast antivirus free. I tried disabling the shields on a lark, but naturally that had no effect. I wouldn’t mind the messages so much if I could uncheck the boxes!

I have a dual boot (Win 10 / Win 7) machine with the same problem on both, namely “Your browser is being managed by your organization” at the top of the “General” page of Settings. In Win 10 this makes me unable to uncheck the “Always check if Firefox is your default browser” box, whereas in Win 7 it leaves me unable to check the “Restore previous session” box. When I click on the message it shows the ImportEnterpriseRoots Policy Value as “true” even though I’ve changed the value to “false” in both OS’s. I also tried deleting the Mozilla key from HKEY_LOCAL_MACHINE\SOFTWARE\Policies in both cases, also to no avail. Of course I’m running Avast antivirus free. I tried disabling the shields on a lark, but naturally that had no effect. I wouldn’t mind the messages so much if I could uncheck the boxes!

Tutte le risposte (5)

more options
more options

Thanks for that. There is no distribution folder in my Firefox directory, there is no autoconfig.js in my defaults/pref directory and there is no firefox.cfg in my Firefox directory. The only policy at about:policies is Policy Name: Certificates, Policy Value: ImportEnterpriseRoots, Value: true. I’ve changed this value to false several times, but it keeps changing back to true. I’m not prepared to uninstall Avast just yet. How should I proceed?

more options

lumigum said

I’m not prepared to uninstall Avast just yet.

Update Avast. If the problem continues, disable it.


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

more options

Security software like Avast uses this policy to intercept and monitor your internet traffic and be able to inject their own certificate. You should be able to verify this by inspecting the certificate e.g. via "Page Info -> Security". If they wouldn't use this policy then Firefox will show an untrusted message on a lot of websites.

So is is either accepting this policy or disabling this feature in Avast or switching to other security software like Microsoft Defender.

more options

I looked at the certificate at "Page Info -> Security" for several sites, but they are all Amazon certificates, not Avast. I unchecked “Enable HTTPS Scanning” in Avast but it had no effect. Not sure where to go from here.