Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Emails are automatically marked as read when received

  • 2 risposte
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di artonus1

artonus1
artonus1
more options

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?

Hi Recently I have spotted a problem that every email that comes to my mailbox is automatically marked as read without opening or previewing it. The Preview panel is closed. I have tried changing the passwords to the mailbox to eliminate the possibility of other email clients marking it as read. Clicking the "Properties" on the mail folder and pressing the "Repair Folder" (marked on the attached screen) button does solve the problem and received emails are correctly marked as "Unread". But the problem continues with every new message received. The program works correctly in the troubleshooting mode. What can be a possible cause of this issue?
Immagini allegate

Soluzione scelta

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Soluzione scelta

Using Bitdefender?

https://support.mozilla.org/en-US/questions/1346960

artonus1
artonus1 Utente che ha posto la domanda
more options

Yes, that's it! Haven't even thought that bitdefender could install this extension by itself.. Thank you!