Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

iOS App Randomly Crashes

  • 1 risposta
  • 3 hanno questo problema
  • 25 visualizzazioni
  • Ultima risposta di Kiki

Jason.Torban
Jason.Torban
more options

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

For some time, Firefox on iOS will randomly crash when I try to open a link from email or another site, or even when I go to open a new tab. I’ve deleted and reinstalled the app, but nothing has changed. I’ve now upgraded to iOS 15, and am also using a brand new iPhone 13, but the same issue still occurs. I love Firefox, otherwise, but this is a huge hassle.

Soluzione scelta

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

Kiki
Kiki
  • Locale Leader
  • Moderator
  • Amministratore
more options

Soluzione scelta

Hi Jason, sorry about this. This is a known issue and have been fixed with the new version. Can you update to 38.0 and tell me if the issue persists?