Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can't access emails having updated to v91.2.1 today

  • 1 risposta
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di johninstalbans

johninstalbans
johninstalbans
more options

"Sending of password for user j************@ntlworld.com did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed." No problem before update to v 91.2.1. I eventually found the Tools/Preferences/Privacy & Security menu for access to the password (previously under Tools/Options), and saved passwords were intact. I now have NO access to my email at all. HELP!!!!!!!! [NB I'm posting this from another email account which I don't access via Thunderbird. Please use it for reply.]

"Sending of password for user j************@ntlworld.com did not succeed. Mail server pop3.virginmedia.com responded: Authentication failed." No problem before update to v 91.2.1. I eventually found the Tools/Preferences/Privacy & Security menu for access to the password (previously under Tools/Options), and saved passwords were intact. I now have NO access to my email at all. HELP!!!!!!!! [NB I'm posting this from another email account which I don't access via Thunderbird. Please use it for reply.]

Modificato da johninstalbans il

Soluzione scelta

Resolved today. By coincidence, Virgin Media yesterday suffered an email outage related to password blocking which has now been cleared for most - but I needed to call to have THEM reset my password) - it was unfortunate that this happened on the same day that Thunderbird was updated!

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (1)

johninstalbans
johninstalbans Utente che ha posto la domanda
more options

Soluzione scelta

Resolved today. By coincidence, Virgin Media yesterday suffered an email outage related to password blocking which has now been cleared for most - but I needed to call to have THEM reset my password) - it was unfortunate that this happened on the same day that Thunderbird was updated!