Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Sending of password for user did not succeed.

  • 1 risposta
  • 1 ha questo problema
  • 6 visualizzazioni
  • Ultima risposta di sfhowes

Bobshimizu
Bobshimizu
more options

Hello all:

Let me thank you all for your help in advance. I'm running TB 78.7.0 on macOS Mojave (10.14.6). I recently change the password for an email account and while I CAN access that account via webmail on the host's server, Thunderbird does not recognize the password. The problem occurs on both my desktop and laptop machines. I tried deleting the account and recreating it, but I still have the same problem. I have successfully changed the password on the host's website, but no matter what I do, I still can't download mail from that server. TB has worked literally for years on this email account but has abruptly stopped. Please, does anyone have any wisdom to share?

Sincerely, Bob

Hello all: Let me thank you all for your help in advance. I'm running TB 78.7.0 on macOS Mojave (10.14.6). I recently change the password for an email account and while I CAN access that account via webmail on the host's server, Thunderbird does not recognize the password. The problem occurs on both my desktop and laptop machines. I tried deleting the account and recreating it, but I still have the same problem. I have successfully changed the password on the host's website, but no matter what I do, I still can't download mail from that server. TB has worked literally for years on this email account but has abruptly stopped. Please, does anyone have any wisdom to share? Sincerely, Bob
Immagini allegate

Tutte le risposte (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did you remove the old passwords from Preferences/Privacy & Security, Saved Passwords, restart TB, and enter the new password when prompted?