Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Unable to uninstall very ole version of Firefox which may be interfering with a new download

  • 1 risposta
  • 0 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di cor-el

David M LaBuda
David M LaBuda
more options

Yesterday Firefox worked great. Today I failed to launch. I tried reinstalling it. If installed correctly but fails to launch. I thought I would try a clean install by first deleting all previously installed versions. One very old version "Mozilla Firefox 62.0.3 (x64 en US) fails to uninstall. Any Ideas on How to delete that file?

Yesterday Firefox worked great. Today I failed to launch. I tried reinstalling it. If installed correctly but fails to launch. I thought I would try a clean install by first deleting all previously installed versions. One very old version "Mozilla Firefox 62.0.3 (x64 en US) fails to uninstall. Any Ideas on How to delete that file?
Immagini allegate

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that this is only a leftover, orphaned, registry key and that the installation it points to no longer exists. In that case you can cleanup the registry yourself or use a registry cleanup utility.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox (????)