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I can't get my FF Dev Edition to open without crashing

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John Schulz
John Schulz
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Please help,

I rely heavily on FF Dev Edition for my job. I'm a web dev.

I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...

Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is:

BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7

Let me know if you need anything else - thanks in advance! John

Please help, I rely heavily on FF Dev Edition for my job. I'm a web dev. ''I've tried starting in Troubleshoot mode, still crashes... I've tried the Refresh FF option, still crashes... I've tried manually installing all over again, still crashes...'' Please help. I looked at the crashes tab but don't know what to make of it. The crash ID from my last crash is: '''BDEC3386-ECDF-4B5B-824B-6AC9CD19C6F7''' Let me know if you need anything else - thanks in advance! John

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Paul
Paul
  • Top 25 Contributor
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Hi

I have contacted our developers who have confirmed that an update is being sent out now that should resolve this issue. If you are unable to open Firefox to update, you can install a new version over the top of your existing copy from https://www.mozilla.org/en-GB/firefox/developer/