Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox fails to load Facebook.

  • 3 risposte
  • 3 hanno questo problema
  • 6 visualizzazioni
  • Ultima risposta di amserhwylio

amserhwylio
amserhwylio
more options

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only for one session and then it's back to square one for any further sessions. Firefox has no problem, apparently, with any other website I use. Edge browser has no problem with Facebook at all. There is no error message. This problem exists in Windows 10, identically on both my HP desktop and my Lenovo laptop, and started at the same time on both, a couple of days ago.

Firefox loads only the top line of Facebook, with the Facebook logo, and nothing else. Troubleshoot mode does, after several minutes, load Facebook properly, but only for one session and then it's back to square one for any further sessions. Firefox has no problem, apparently, with any other website I use. Edge browser has no problem with Facebook at all. There is no error message. This problem exists in Windows 10, identically on both my HP desktop and my Lenovo laptop, and started at the same time on both, a couple of days ago.

Tutte le risposte (3)

George Kitsoukakis
George Kitsoukakis
more options

maybe this topic will help you

https://support.mozilla.org/en-US/questions/1264997

Modificato da George Kitsoukakis il

Terry
Terry
more options

Have a look at the link below.

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_the-problem-does-not-happen-in-troubleshoot-mode

amserhwylio
amserhwylio Utente che ha posto la domanda
more options

Thank you George and Terry. I think I've found the problem: Disabling a BitDefender extension (Facebook anti-tracker) allows Firefox to load Facebook. Edge browser is unaffected because Edge doesn't play nicely with BitDefender. Obviously Facebook have updated their software to penalise use of the BitDefender extension.