Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Suddenly I am logged out of all my sessions and cant find my details in saved logins

  • 3 risposte
  • 0 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di cor-el

more options

Hi community, sorry if I didnt use the right category but I am having serious issue right now.

Just few minutes ago, I was suddenly logged out of all my sessions and my saved logins disappeared.

All my accounts use randomly generated passwords by firefox, there is no way I can recover any of this without getting my saved logins back.

What should I do? I am freaking out

Hi community, sorry if I didnt use the right category but I am having serious issue right now. Just few minutes ago, I was suddenly logged out of all my sessions and my saved logins disappeared. All my accounts use randomly generated passwords by firefox, there is no way I can recover any of this without getting my saved logins back. What should I do? I am freaking out

Tutte le risposte (3)

more options

After a bit more looking into it, it seems I lost saved logins specifically from accounts.google.com/ which is what I need to access

more options

Your profile folder should contain a logins-backup.json file. With Firefox closed, rename logins.json as something else then rename the backup file to logins.json and restart Firefox.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

more options

logins-backup.json is a plain text file, so you can open this file in a text editor to see whether it contains any logins for "host accounts.google.com".

Note that you should backup your logins or possibly sync them to another device, especially if you use generated random passwords.

You can check if Windows has saved copies of logins.json and key4.db in the Firefox profile folder as part of a system restore point (do not use System Restore as that can cause more problems, but copy the files to a folder).

You can look a utility to browse System Restore points.