Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Unable to send emails.

  • 1 risposta
  • 0 hanno questo problema
  • 2 visualizzazioni
  • Ultima risposta di david

stevebirch7
stevebirch7
more options

Having written an email and pressing 'Send' I get the message: 'Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: IP Address rejected for policy reasons.' I have checked my email SMTP settings and they all seem OK, and I haven't changed them. What are the 'Policy reasons' and how do I move forward? My principle email accounts are 'btinternet.com'. Thanks.

Having written an email and pressing 'Send' I get the message: 'Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: IP Address rejected for policy reasons.' I have checked my email SMTP settings and they all seem OK, and I haven't changed them. What are the 'Policy reasons' and how do I move forward? My principle email accounts are 'btinternet.com'. Thanks.

Tutte le risposte (1)

david
david
  • Top 10 Contributor
more options

Your best bet may be to ask your email provider that question, since they apparently didn't share any information. A possible area to check would be that you are authenticating in SMTP server.