Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Keeper extension for Firefox

  • 4 risposte
  • 0 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di joewvicars

more options

I cannot install the Keeper extension for firefox on version 113.0.1. I get an error "Download failed. check your connection". I have successfully installed the extension on other browsers on the same desktop computer, and on Firefox earlier versions on other computers at home.

I cannot install the Keeper extension for firefox on version 113.0.1. I get an error "Download failed. check your connection". I have successfully installed the extension on other browsers on the same desktop computer, and on Firefox earlier versions on other computers at home.

Soluzione scelta

What security software are you running? Try the same steps under a different Windows account.

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (4)

more options

So you're going to the add-on site and then clicking Add to Firefox. At what point do you get the error?

Modificato da jonzn4SUSE il

more options

Yes, this is on a Dell 660 running Windows 10. The error occurs after clicking the "add to Firefox" button. There is a short delay, then a message (in a red box) says "Download Failed. Check your connection". I've been working with Keeper support, tried their suggestions such as clearing history, to no avail. I've successfully added the Keeper extension on slightly older versions of Firefox on two other desktops, one using Windows 11, the other Windows 10. I'm ready to uninstall Firefox on the Dell 660 and install an older version (e.g.112.whatever), but if you have other suggestions, I'm open to trying them.

more options

Soluzione scelta

What security software are you running? Try the same steps under a different Windows account.

more options

Logging in with a different windows account worked. Go figure! Thanks a bunch, I really didn't want to go back to an older version of Firefox.