Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

New Thunderbird Version

  • 1 risposta
  • 3 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di Wayne Mery

gwenb
gwenb
more options

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further action at a later date. Is there anyway to recover my lost emails? Can I go back to the old version, and will my lost emails be recovered there?

Gwen Barry

When I installed the new version of Thunderbird, I lost all my saved email files, and I lost all the opened emails in my inbox, which I had been keeping there for further action at a later date. Is there anyway to recover my lost emails? Can I go back to the old version, and will my lost emails be recovered there? Gwen Barry

Tutte le risposte (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

This sounds like you had been running version 102 ... and installed the beta (Supernova).

1. Your old version 102 should still be on your computer and also its data, if you installed Supernova using the default process. 2. To bring in your version 102 data, in Supernova do Tools > Import > pick a profile, typically default-release will be in the name. From there you can bring in entire accounts from version 102, or just parts of version 102 like address book.

Please post to let us know whether this helps.