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Thunderbird Issues

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  • Ultima risposta di jmil43

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I'm having issues with Thunderbird E-mail. There are folders disappearing and re-appearing in different locations. Also, "duplicate" folders are being created and stored in the e-mail folders list where I keep messages I've received and saved. I've been with on-line assistance through Centurylink help trying to find out what is causing these problems. I have exhausted Centurylinks help when they asked me for the Filters in/or that Thunderbird uses. I'm unfamiliar with where or how to find them. Any assistance would be greatly appreciated!

I'm having issues with Thunderbird E-mail. There are folders disappearing and re-appearing in different locations. Also, "duplicate" folders are being created and stored in the e-mail folders list where I keep messages I've received and saved. I've been with on-line assistance through Centurylink help trying to find out what is causing these problems. I have exhausted Centurylinks help when they asked me for the Filters in/or that Thunderbird uses. I'm unfamiliar with where or how to find them. Any assistance would be greatly appreciated!

Modificato da jmil43 il

Tutte le risposte (4)

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I think you best post a screen capture of what you are seeing. Perhaps annotate it with what it is you think is wrong.

Pressing printscrn on your keyboard will initiate a screen capture, all you have to do then is highlight the part you want captured and post the saved file in a reply on the forum.

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Matt, Did you receive my reply I sent yesterday? I responded with the information you were needing, (I think)! I tried to capture some screen shots and attached them to the message. I'm unsure if what I sent was anything you needed or if it helped. I also had some narrative that went along with the attachments. Please reply with any comments you have. Thank you! John

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jmil43 said

Matt, Did you receive my reply I sent yesterday?

There is nothing showing in the forum, other than you asking me if I got something. </blockquote>

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No, I did not receive any replies from you since the first one. Many of my e-mails were deleted. How is unknown to me.