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Thunderbird not responding

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  • Ultima risposta di christ1

Francesco Lelj
Francesco Lelj
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Since some upgrade of W10 and then W11 even the last version of Thunderbird shows "not responding" when download e-mails, irrespective of the e-mail address. From "resource monitor" when looking for the origin of the freezing the threads responsible point to ucrtbase.dll Even sending the e-mail is excruciating slow. Any suggestion? Thanks in advance Francesco

Since some upgrade of W10 and then W11 even the last version of Thunderbird shows "not responding" when download e-mails, irrespective of the e-mail address. From "resource monitor" when looking for the origin of the freezing the threads responsible point to ucrtbase.dll Even sending the e-mail is excruciating slow. Any suggestion? Thanks in advance Francesco

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christ1
christ1
  • Top 25 Contributor
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What is your antivirus software?

Francesco Lelj
Francesco Lelj Utente che ha posto la domanda
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Sophos

christ1
christ1
  • Top 25 Contributor
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Try to start Windows 10 in safe mode with networking enabled.

Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.