Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Migrating local folders.

  • 4 risposte
  • 0 hanno questo problema
  • 42 visualizzazioni
  • Ultima risposta di brianlec

more options

I am moving Thunderbird to a new PC, old was Win 10, new is Win 11. I installed Thunderbird on the new one, same version 115.10.2 though this is now 64 bit, old was 32 bit. I followed the instructions to move the profile by copying the Thunderbird folder onto aUSB stick then copying it to the new computer. The address book is there, but the local folders I had are not. Looking inFile explorer, I see that the Local Folders folder is there which contains all the folders I had, all populated, but there is also a Local Folders-1 there which does not, and this is the one Thunderbird is using. If I delete this folder, next time I start Thunderbird, it creates this folder again. I have obviously done something wrong, but cannot see what it is.

I am moving Thunderbird to a new PC, old was Win 10, new is Win 11. I installed Thunderbird on the new one, same version 115.10.2 though this is now 64 bit, old was 32 bit. I followed the instructions to move the profile by copying the Thunderbird folder onto aUSB stick then copying it to the new computer. The address book is there, but the local folders I had are not. Looking inFile explorer, I see that the Local Folders folder is there which contains all the folders I had, all populated, but there is also a Local Folders-1 there which does not, and this is the one Thunderbird is using. If I delete this folder, next time I start Thunderbird, it creates this folder again. I have obviously done something wrong, but cannot see what it is.

Soluzione scelta

You stated in original post that there were no folders in the -1 folder, but your second post indicates that the two folders contain the same contents. Have you tried clicking 'account settings', scrolling down to Local Folders and changing where it's pointing?

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (4)

more options

You might start by reviewing the external media copy to see what is there. If there, then I would look at the profile on old computer to see if it's different. if the profile on old PC does not have the local folders-1, then I suggest redoing the copy.

more options

Both the external media copy and the original profile on the old computer are identical in that they both have the local folders and local folders-1. The profile on the new computer contains the same folders, but Thunderbird will only look at the local folders-1 folder. The contents of these folders are all the same too.

more options

Soluzione scelta

You stated in original post that there were no folders in the -1 folder, but your second post indicates that the two folders contain the same contents. Have you tried clicking 'account settings', scrolling down to Local Folders and changing where it's pointing?

more options

Thank you, I did manage to change the local folder to the one I need with your help.