Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Primary Email Account Inaccessible

  • 1 risposta
  • 0 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di cor-el

jhopeyoudie
jhopeyoudie
more options

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

Tutte le risposte (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Unfortunately, if you can't access the primary email address, your only option is to create a new Mozilla Account with an email address you can confirm.