We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

My mailbox split in two after updating. How can I reintegrate?

  • 3 risposte
  • 0 hanno questo problema
  • Ultima risposta di david

more options

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it.

Is there any way to put my account back together? Thanks. (See screen shot)

When I updated to the latest Thunderbird, two of my emails accounts and subfolders were fine. One, my earthlink account, "split" in two. My inbox, drafts, junk, and a few other folders are ABOVE the Earthlink account header, and my specific Earthlink subfolders are below it. Is there any way to put my account back together? Thanks. (See screen shot)
Immagini allegate

Tutte le risposte (3)

more options

The unified folders area only accounts for folders that exist in accounts and have the same name, such as Sent. The folders that appear below, under the account name, are folders whose names are unique to that account. If you invoke the "All Folders" option, you will see all folders together.

È stato utile?

more options

Got it! Thank you so much, David.  :)

È stato utile?

more options

You are very welcome.

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.