Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Can not send email after reinstalling Thunderbird

  • 1 risposta
  • 0 hanno questo problema
  • 13 visualizzazioni
  • Ultima risposta di jojotom01

jojotom748
jojotom748
more options

I had to wipe out my computer and re-install Thunderbird. Unfortunately, I did not back up the latest Thunderbird profile, but had to use an earlier profile I had backed up. Now I can receive all emails, but cannot send any emails. (I am able to send email through Spectrum webmail.) In Spectrum, I have a main account, and 3 subaccounts. In the Outgoing Server SMPT settings in Thunderbird, where it asks User Name, which email account do I use, the main one or one of the subaccounts? I seems the SMPT setting is for both the main and the three subaccounts, not for each separately. Also, is there something else I need to do as I didn’t back up the latest Thunderbird profile? Thanks!

I had to wipe out my computer and re-install Thunderbird. Unfortunately, I did not back up the latest Thunderbird profile, but had to use an earlier profile I had backed up. Now I can receive all emails, but cannot send any emails. (I am able to send email through Spectrum webmail.) In Spectrum, I have a main account, and 3 subaccounts. In the Outgoing Server SMPT settings in Thunderbird, where it asks User Name, which email account do I use, the main one or one of the subaccounts? I seems the SMPT setting is for both the main and the three subaccounts, not for each separately. Also, is there something else I need to do as I didn’t back up the latest Thunderbird profile? Thanks!

Tutte le risposte (1)

jojotom01
jojotom01
more options

I was able to solve this problem by using an old profile, and using different settings than the ones Spectrum or Thunderbird gave me. For more information, see my post: https://support.mozilla.org/en-US/questions/1479150 Thanks!