Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Recent update error - Platform Version '131.0.3' is not compatible with minversion >= 131.0.2

  • 4 risposte
  • 29 hanno questo problema
  • 2384 visualizzazioni
  • Ultima risposta di mcdougall.grant84

more options

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Got this error message on recent update and now Firefox doesn't work at all. Platform Version '131.0.3' is not compatible with minversion >= 131.0.2 maxversion <= 131.0.2

Modificato da NoahSUMO il

Soluzione scelta

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems
Leggere questa risposta nel contesto 👍 4

Tutte le risposte (4)

more options

Soluzione scelta

from /questions/1468760#answer-1681010

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to reinstall Firefox and possibly remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Reinstall Firefox: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems

È stato utile?

more options

I did this and it worked.

È stato utile?

more options

It worked for me too!

È stato utile?

more options

Ok, I can't reinstall Firefox because I have data, links and other that I no longer have access to link website links.

What is the next solution please as Firefox is my default and main browser.... or is it time to move away from firefox.?

I tried to import date and others however it was not an easy task to do, and I have to System Restore to once again get the Error that stops Firefox, is there a way of undoing the update that firefox installed ?

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.