Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Missing TB Address Entries and Local Folder entries from W10 in W11

  • 2 risposte
  • 1 ha questo problema
  • 10 visualizzazioni
  • Ultima risposta di 4freebird

more options

I followed the online instructions to move TB from my old W10 computer to my W11 computer. Inbox and Sent emails transferred ok.

What still is MIA is (1) My Address Book entries from W10. The W11 Address Book has no entries, (2) All the folders created in W10 below Local Folders. I see W11 does not permit creation of a folder under Local Folders.

If anyone can illuminate either (1) or (2), please tell me how?

I followed the online instructions to move TB from my old W10 computer to my W11 computer. Inbox and Sent emails transferred ok. What still is MIA is (1) My Address Book entries from W10. The W11 Address Book has no entries, (2) All the folders created in W10 below Local Folders. I see W11 does not permit creation of a folder under Local Folders. If anyone can illuminate either (1) or (2), please tell me how?

Tutte le risposte (2)

more options

Please share where online instructions are so they can be reviewed to understand what you did. To retrieve the addressbook, do this:

  1. on old PC, exit thunderbird and copy the profile to external medial
  2. on new PC, click tools>import>import a file>import addressbook and then click the option for sqlite database file, and then locate the profile from old PC and select the file named abook.sqlite

È stato utile?

more options

David.

The online instructions were from the video at https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.