Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

no access to saved passwords on mobile

  • 2 risposte
  • 1 ha questo problema
  • 7 visualizzazioni
  • Ultima risposta di Mick D

more options

Hi. when i go into passwords, I am asked to unlock to view passwords, it says enter your device pin, I do this and it comes up again "unlock to view passwords" behind this message will be the first page of the password list, if you type in password again as requested it just locks up and you cant get off the page. I am using correct password it unlocks everything else. Please help all my passwords are unaccesable on the mobile, still ok on laptop, I have tried uninstalling firefox and re installing and rebooting mobile, no change. Thanks

Hi. when i go into passwords, I am asked to unlock to view passwords, it says enter your device pin, I do this and it comes up again "unlock to view passwords" behind this message will be the first page of the password list, if you type in password again as requested it just locks up and you cant get off the page. I am using correct password it unlocks everything else. Please help all my passwords are unaccesable on the mobile, still ok on laptop, I have tried uninstalling firefox and re installing and rebooting mobile, no change. Thanks

Tutte le risposte (2)

more options

It's bug 1919814. They said that it's fixed in version 132, so it looks like they've messed something up.

È stato utile?

more options

Thanks for quick response TyDranui, very much appreciated I will go and see the bug and await a fix. Mick D

È stato utile?

Richiedi supporto

Bisogna accedere al proprio account per rispondere nelle discussioni. Se non si possiede ancora un account, inserire una nuova richiesta.