Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

profile corrupted

  • 1 risposta
  • 0 hanno questo problema
  • 3 visualizzazioni
  • Ultima risposta di the-edmeister

more options

my hard disk crashed. I managed to copy the profile folder into a memory stick but it contains only 1 file urlclassifier3.sqlite of size of 31548 KB. It does not have history, cookies, or temporary web pages or files(I clear them before closing) .when I place the folder containing this file firefox shows an error saying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." showing that the profile has the lock file". Can someone tell me how to recover the file.

This happened

Every time Firefox opened

my hard disk crashed. I managed to copy the profile folder into a memory stick but it contains only 1 file urlclassifier3.sqlite of size of 31548 KB. It does not have history, cookies, or temporary web pages or files(I clear them before closing) .when I place the folder containing this file firefox shows an error saying "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." showing that the profile has the lock file". Can someone tell me how to recover the file. == This happened == Every time Firefox opened

Tutte le risposte (1)

more options

That is the wrong "Profile" folder. There two locations for the "Profile" folder; one is under \App Data\Mozilla\Firefox\ which is where the actual Profile is stored and the one you found which is under \Local Settings\App Data\Mozilla\Firefox\ .