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When I open Japanese webpage, top nemu(blue bar) become ?????. How can I fix it?

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When I open Japanese web page, some time top bar shows correct Japanese. However, suddenly all Japanese changes to ????????. I could be incompatibility with some add-on but I couldn't know which one.

When I open Japanese web page, some time top bar shows correct Japanese. However, suddenly all Japanese changes to ????????. I could be incompatibility with some add-on but I couldn't know which one.

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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.1 r53
  2. Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.