Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

How do I delete the "Add-On" pop up box that appears when I start Firefox

  • 1 risposta
  • 8 hanno questo problema
  • 9 visualizzazioni
  • Ultima risposta di cor-el

bilvis99
bilvis99
more options

Every time I open Firefox a pop up box appears for add-ons. It is blank and does nothing. I close it and other one appears and I close that, then firefox starts. It's not a big thing, but it's a pain. It does not appear when I start IE8.

Every time I open Firefox a pop up box appears for add-ons. It is blank and does nothing. I close it and other one appears and I close that, then firefox starts. It's not a big thing, but it's a pain. It does not appear when I start IE8.

Tutte le risposte (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try http://kb.mozillazine.org/Preferences_not_saved

You can also try to delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.