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when exiting firefox, I get this message...... 'the instruction at "0x7c901e76" referenced memory at "0x00000000". The memory could not be "read". What do I do to fix this errror message.

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  • Ultima risposta di Svetlana

kiwi1960
kiwi1960
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This happens whenever I am shutting down firefox, ... otherwise there is no problem with the way the program runs.

I have recently had to wipe the entire contents of the desktop and reload every thing back on, .... is there an easy fix?

This happens whenever I am shutting down firefox, ... otherwise there is no problem with the way the program runs. I have recently had to wipe the entire contents of the desktop and reload every thing back on, .... is there an easy fix?

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Svetlana
Svetlana
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If the issue takes place in safe mode as well, please re-install Firefox. http://support.mozilla.com/en-US/kb/Basic%20troubleshooting#w_clean-reinstall

Otherwise see troubleshooting extensions and themes.

Please let us know how that helps.