Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

My laptop is not recognizing the newly installed Firefox 4.0 and I have tried reinstalling it several times

  • 2 risposte
  • 3 hanno questo problema
  • 5 visualizzazioni
  • Ultima risposta di Dena18

Dena18
Dena18
more options

When I go to download the latest Firefox, the website says that it is already installed; yet when I attempt to go onto a secure financial website, it will not allow me as it states that my browser is not current.

When I go to download the latest Firefox, the website says that it is already installed; yet when I attempt to go onto a secure financial website, it will not allow me as it states that my browser is not current.

Tutte le risposte (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

Looks like it could actually be a problem with the financial website doing some bad browser sniffing and only looking for older version of Firefox like 3.6.* and has not updated it even though 4.0 was released on March 22.

The useragent you posted with is correct for the current Firefox 4.0.1 release.

Have you contacted this financial website?

Modificato da James il

Dena18
Dena18 Utente che ha posto la domanda
more options

I tried contacting the company but got no response. But from what you're saying, it does sound like their issue. I'll have to follow up with them.

Wow, thanks!