Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

can't enter more than 1 letter in crossword puzzle on msnbc.com, internet explorer works fine. why?

  • 2 risposte
  • 6 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di jacfrazier

more options

I don't know what plug-ins or extensions are used nor do i know if some setting is set properly. this is the first and only time i've experienced this problem w/\Firefox. i am not able to enter more than 1 character in the crossword puzzle on msnbc.com. i can enter 1 letter, i can navigate through the puzzle using the appropriate keys, but can't enter any more letters. if i delete the 1 letter, i can't re-enter it. if i open Internet Explorer, it works each and every time.

I don't know what plug-ins or extensions are used nor do i know if some setting is set properly. this is the first and only time i've experienced this problem w/\Firefox. i am not able to enter more than 1 character in the crossword puzzle on msnbc.com. i can enter 1 letter, i can navigate through the puzzle using the appropriate keys, but can't enter any more letters. if i delete the 1 letter, i can't re-enter it. if i open Internet Explorer, it works each and every time.

Tutte le risposte (2)

more options

That is a Flash object.

You can try to clear the Flash local objects.

Flash Website Storage Settings panel:

See also Flash Local storage settings:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

thank you for responding. i tried each of the recommendations posted and i still have the same problem. i've disabled, updated, and re-enabled plug-ins as suggested and still no change. i did notice that when i tried to update the RealPlayer Flash plug-in it said it would install when a conflicting application (Firefox) was closed. Don't know if that means anything or not. could it be i'm using the wrong flash player? is there more than 1?