Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox does not load up, open up when I click the icon, or when I go to firefox using the start menu.

  • 2 risposte
  • 1 ha questo problema
  • 1 visualizzazione
  • Ultima risposta di cdgroce

cdgroce
cdgroce
more options

I downloaded firefox 4 and used it for a few days and then it ceased to open up when I clicked the icon or went through the start menu. I uninstalled and reinstalled it and it still does not open.

I downloaded firefox 4 and used it for a few days and then it ceased to open up when I clicked the icon or went through the start menu. I uninstalled and reinstalled it and it still does not open.

Tutte le risposte (2)

alan_r
alan_r
more options

Have you tried opening in Safe Mode - Hold down the Shift key as you double click.

Your Ask Toolbar is a known problem.

If Safe Mode works you can work your way through this -

https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

cdgroce
cdgroce Utente che ha posto la domanda
more options

I was able to open firefox in safe mode, worked through the troubleshooting techniques before restarting it, but it did not restart the second time...even in safe mode. I rebooted the computer and it still did not restart. I will uninstall it.