Even after uninstalling, reinstalling Firefox, the Firefox profile folder is empty, and I get the message "Firefox is still running and not responding close firefox...
Even after uninstalling, reinstalling Firefox, the Firefox profile folder is empty, and I get the message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." I have followed all the directions I can find, on my computer and Firefox Support. Still, the same message comes up, and "firefox" is not shown in my Windows Task Manager.
What can I do?
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Delete the profiles.ini file and let Firefox create a new default profile.
Dear Cor-el; Where do I find/delete "http://kb.mozilla...". I entered the 2 names in "Search" that are provided, they are not recognized. I can not find "kb.mozilla"in search. They are also not found using "Zone Alarm", or "fileASSASSIN".
On Windows XP you can find profiles.ini in this location:
- C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\
The "Application Data" folder in XP/Win2K and the "AppData" folder in Vista/Windows 7 are hidden folders.
It was a little difficult for a newbie like me to follow the succinct directions But, I figured it out, and it worked like a charm!
THANK YOU !!! THANK YOU !!! THANK YOU !!! THANK YOU !!!
You're welcome