Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Firefox crashes

  • 1 risposta
  • 18 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di DPMR

Daisy26
Daisy26
more options

i been trying to open firefox,it does opens and then it disappears and shows a crash report,and when i click the crash report,the browser wont open anymore..help please

i been trying to open firefox,it does opens and then it disappears and shows a crash report,and when i click the crash report,the browser wont open anymore..help please

Tutte le risposte (1)

DPMR
DPMR
more options

Try holding down the shift key and pressing the Firefox start icon. This will open Firefox in the safe mode to see if it will load up at all. If you find this works then something has been added that is stopping Firefox from loading. 

Click this link and read on how to use the Diagnose Firefox issues using Troubleshoot Mode to troubleshoot your problem.