Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

Closed Firefox. When restarted all history, bookmarks gone and backup button does not work. Help

  • 2 risposte
  • 3 hanno questo problema
  • 1 visualizzazione
  • Ultima risposta di danny74

loudorx
loudorx
more options

I closed Firefox. When I restarted it, it did not ask me to restore session and all the history and bookmarks were gone. The backup arrow button does not work. When I went to the options to reload the backup it gave me a list of 5 backup date. When I tried to restore any of the, the message the the backup file could not be used. Help

I closed Firefox. When I restarted it, it did not ask me to restore session and all the history and bookmarks were gone. The backup arrow button does not work. When I went to the options to reload the backup it gave me a list of 5 backup date. When I tried to restore any of the, the message the the backup file could not be used. Help

Tutte le risposte (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

danny74
danny74
more options

Newer versions of firefox aren’t as stable as the older ones (unfortunately). Fox has let me down soooobad…. My solution: uninstall (removing EVERYTHING), reinstall, restore from backup***. Anything else didn’t work :(, cost me 3h :(

      • No backup? well, lesson learned, next time you will remember to make one.