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I keep getting the 'Profile missing or inaccessible' error message. I've tried some of the advice given to others but none of it is working for me. I've tried opening the Profile Manager but I get the same error message when I try to do that.

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Since yesterday when trying to use Firefox I've been getting error 'Profile missing or inaccessible'.

I've tried uninstalling & reinstalling it & from looking at advice to others with this problem I tried to access the Profile Manager but when I try to do that I again get the Profile missing error message.

Since yesterday when trying to use Firefox I've been getting error 'Profile missing or inaccessible'. I've tried uninstalling & reinstalling it & from looking at advice to others with this problem I tried to access the Profile Manager but when I try to do that I again get the Profile missing error message.

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: