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Firefox crashes

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Firefox just crashes when i try to open it. I crashes when I open in safe mode as well. attached are the crash details when I opened it in safe mode.

Firefox just crashes when i try to open it. I crashes when I open in safe mode as well. attached are the crash details when I opened it in safe mode.

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":


There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: