Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

After installation of 8.0.1 Firefox will not connect through Zone Alarm Firewall

  • 3 risposte
  • 10 hanno questo problema
  • 4 visualizzazioni
  • Ultima risposta di semloh99

semloh99
semloh99
more options

After updating Firefox from 8.0.0 to 8.0.1, Firefox would no longer connect to either my LAN or the internet. Internet Explorer, Outlook and Ping work fine, the latest version of Chrome also will not connect. If I turn off the Zone Alarm Free firewall, everything connects again.

After updating Firefox from 8.0.0 to 8.0.1, Firefox would no longer connect to either my LAN or the internet. Internet Explorer, Outlook and Ping work fine, the latest version of Chrome also will not connect. If I turn off the Zone Alarm Free firewall, everything connects again.

Soluzione scelta

Your firewall is not recognizing the new version; it is just doing its job.

  1. Exit Firefox (Firefox button > Exit or File > Exit)
  2. Remove references to firefox and plugincontainer from your firewall list of allowed programs
  3. Start Firefox, let your firewall detect the new version and give permissions to allow Firefox access to the internet

NOTE:

  • In ZoneAlarm 10.1.056.000, the ZA toolbar only works with Firefox 7.
  • In ZoneAlarm 10.1.065.000, the ZA toolbar only works with Firefox 8.

See --> Cannot connect after upgrading Firefox

Visit the ZoneAlarm forum: http://forums.zonelabs.com/index.php


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Leggere questa risposta nel contesto 👍 0

Tutte le risposte (3)

SafeBrowser
SafeBrowser
more options

Soluzione scelta

Your firewall is not recognizing the new version; it is just doing its job.

  1. Exit Firefox (Firefox button > Exit or File > Exit)
  2. Remove references to firefox and plugincontainer from your firewall list of allowed programs
  3. Start Firefox, let your firewall detect the new version and give permissions to allow Firefox access to the internet

NOTE:

  • In ZoneAlarm 10.1.056.000, the ZA toolbar only works with Firefox 7.
  • In ZoneAlarm 10.1.065.000, the ZA toolbar only works with Firefox 8.

See --> Cannot connect after upgrading Firefox

Visit the ZoneAlarm forum: http://forums.zonelabs.com/index.php


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Modificato da SafeBrowser il

semloh99
semloh99 Utente che ha posto la domanda
more options

I have downloaded the version 9 of Zone Alarm and it works OK. I will now upgrade the firewall again and follow your suggestions. I do not use the ZA toolbar.

Thanks

semloh99
semloh99 Utente che ha posto la domanda
more options

Yesterday when I started to have this issue I thought I had removed all references to Firefox from my firewall list of allowed programs. I must have missed something because an uninstall/reinstall and then upgrade to 10 of ZA fixed the issue. Thanks.